Terms
and Conditions

Your safety and comfort are our priority. Please carefully review the TideUp regulations.

General Requirements

  • The renter must be over 18 years old.

  • A valid identity document is mandatory.

  • The rental agreement is signed before the start of the trip.

  • The maximum number of passengers must not exceed the specified capacity.

Safety on Water

  • All passengers must be familiar with safety regulations.

  • Wearing life jackets is mandatory for children and recommended for adults.

  • Jumping into the water while the vessel is moving is prohibited.

  • The captain has the right to interrupt the trip in case of inappropriate behavior by passengers.

Prohibitions and Restrictions

  • Smoking on board is allowed only in designated areas (if provided).

  • The consumption of hard alcohol in large quantities is prohibited.

  • Transporting explosive and flammable substances is prohibited.

  • Pets are allowed only by prior agreement.

Booking and Refund

  • Booking is confirmed after a 30% prepayment.

  • Free cancellation is possible 48 hours before the start of the trip.

  • In case of cancellation less than 24 hours before, the prepayment is not refundable.

  • In case of a storm warning, the date is rescheduled or a full refund is issued.

Any doubts?

We are in touch 24/7