Terms
and Conditions
Your safety and comfort are our priority. Please carefully review the TideUp regulations.
General Requirements
The renter must be over 18 years old.
A valid identity document is mandatory.
The rental agreement is signed before the start of the trip.
The maximum number of passengers must not exceed the specified capacity.
Safety on Water
All passengers must be familiar with safety regulations.
Wearing life jackets is mandatory for children and recommended for adults.
Jumping into the water while the vessel is moving is prohibited.
The captain has the right to interrupt the trip in case of inappropriate behavior by passengers.
Prohibitions and Restrictions
Smoking on board is allowed only in designated areas (if provided).
The consumption of hard alcohol in large quantities is prohibited.
Transporting explosive and flammable substances is prohibited.
Pets are allowed only by prior agreement.
Booking and Refund
Booking is confirmed after a 30% prepayment.
Free cancellation is possible 48 hours before the start of the trip.
In case of cancellation less than 24 hours before, the prepayment is not refundable.
In case of a storm warning, the date is rescheduled or a full refund is issued.
Any doubts?